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Customer Service

Customer Service

Welcome to the Customer Service, a section of the Sparks Direct News on our blog.

Here we post some of the most interesting articles related to the customer service at Sparks, our experience with reviews both offline and online, and the awards that we have received in this field.

We have been in business for more than thirty years and many in our area in North London know us.

Via our website also, many customers keep coming back because of the great prices and excellent customer service we offer.

To leave us a feedback simply visit the Contact us page. 


Sparks awarded the Platinum Trusted Service Award 2023

Sparks awarded the Platinum Trusted Service Award 2023

07/02/2023 sparksdirect

Sparks Electrical Wholesalers has been awarded the 2023 Platinum Trusted Service Award by Feefo for their excellent customer service and great customer reviews during the past years.

Online Shopping Safety, Avoiding Fakes, and Returning things Safely

Online Shopping Safety, Avoiding Fakes, and Returning things Safely

27/03/2019 sparksdirect

We here at Sparks sell items both online and via our trade counter in Holloway Road, London. When...

We need your Vote: Sparks was Nominated for Three 2019 Electrical Wholesaler Awards!

We need your Vote: Sparks was Nominated for Three 2019 Electrical Wholesaler Awards!

01/03/2019 sparksdirect

We here at Sparks Direct are delighted to announce that we have received three separate...

2018 Christmas and New Year Opening Times at Sparks - Happy Holidays!

2018 Christmas and New Year Opening Times at Sparks - Happy Holidays!

21/12/2018 sparksdirect

Another year has passed, and we are approaching the holiday season. We are thankful for all our...

Five Reasons you should Visit Sparks Electrical Wholesalers on Holloway Road

Five Reasons you should Visit Sparks Electrical Wholesalers on Holloway Road

18/12/2018 sparksdirect

Wholesalers have been part of the fabric of life for working electricians since the first ones...

Online Reviews: a Venting Opportunity or an Appreciation of the Product or Service?

Online Reviews: a Venting Opportunity or an Appreciation of the Product or Service?

06/09/2016 sparksdirect

It used to be that simply having a website and making sure you're properly linked to from the...

The Sparks 2015 Christmas and New Year Opening Times. Happy Holidays!

The Sparks 2015 Christmas and New Year Opening Times. Happy Holidays!

09/12/2015 sparksdirect

2015 has been an amazing year for us at Sparks Electrical Wholesalers - we won the prestigious...

Sparks is Honoured with the Highly Commended

Sparks is Honoured with the Highly Commended

30/05/2014 sparksdirect

Last week the spotlight was on the electrical wholesaling industry at the first Electrical...

Where does an Electrical Wholesaler Fit in the Life of an Electrician?

Where does an Electrical Wholesaler Fit in the Life of an Electrician?

07/06/2013 sparksdirect

Yes, we are an electrical wholesaler. We have been here in Archway (North London) at 659-661...

You May Also end up Tweeting Like This when You Visit our Showroom!

You May Also end up Tweeting Like This when You Visit our Showroom!

22/05/2013 sparksdirect

We love twitter. We love Facebook. We love google+. We love Pinterest. We love all these social...

And the Winner of a Free £50 Voucher for his Next Order at Sparks is....

And the Winner of a Free £50 Voucher for his Next Order at Sparks is....

02/05/2013 sparksdirect

Most of our customers know this, and we apologize for coming back to you guys so late concerning...

Connecting with Electricians, Contractors, and Lighting Suppliers via Social Media

Connecting with Electricians, Contractors, and Lighting Suppliers via Social Media

22/04/2013 sparksdirect

It used to be that you have to invest a lot of money and do lots of research and marketing so that...

How We Work for the Customer and the Customer Works for Us

How We Work for the Customer and the Customer Works for Us

17/04/2013 sparksdirect

We have been thinking a lot about writing something on this topic, based on our observations and...

At Sparks We're Always Online, Almost Daily Open, and Also on Google+

At Sparks We're Always Online, Almost Daily Open, and Also on Google+

15/03/2013 sparksdirect

You may recognize the picture above from our Google+ business page - Sparks Electrical Wholesalers...

Delivery Disruptions and Surcharges due to the 2012 London Olympics

Delivery Disruptions and Surcharges due to the 2012 London Olympics

12/07/2012 sparksdirect

Due to the 2012 London Olympics - which we all are happy to have them in London this year - there...

the cheapest way to get more customers: the word of mouth!

the cheapest way to get more customers: the word of mouth!

17/05/2012 sparksdirect

When you have an electrical and lighting showroom that also has an online store it is not easy to...

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