We are delighted to share the amazing news that we at Sparks have been awarded the coveted Platinum Trusted Service Award 2023!
Sparks Electrical Wholesalers Ltd is a well-established UK-based company that specializes in selling electrical products, lighting, and heating and ventilation.
We serve both trade and retail customers for more than three decades and have become known for our commitment to providing high-quality products at competitive prices.
However, what sets us apart from the competition is our exceptional customer service. As proof of this, our company was honored with the Platinum Trusted Service Award 2023 from Feefo, a leading customer reviews platform online.
This award recognizes companies that have consistently received high ratings and positive feedback from their customers for their excellent customer service.
Feefo evaluates thousands of customer reviews to determine the winners of the Platinum Trusted Service Award, making it a highly coveted recognition in the industry.
Receiving this award is a testament to the hard work and dedication of the entire team at Sparks Electrical Wholesalers.
The company has always placed a strong emphasis on providing excellent customer service, and the award confirms that our efforts have not gone unnoticed.
Customers have praised the company for their helpful and knowledgeable staff, quick response time, prompt delivery time, excellent follow-up service, great returns process and handling, and good quality of the products sold on the website.
Sparks Won the Platinum Trusted Service Award 2023 - Customer Reviews
All our reviews via Feefo are genuine and from customers that have ordered on our website and have received the items from us.
We appreciate all the comments and feedback from our customers, and we strive to improve our customer service and response time to any issues that arise.
We all are busy with so many things that we need to take care of and deadlines we need to meet, so we highly appreciate our customers taking time out of their day to write us a review.
Here are some examples of customer reviews via Feefo, relating to our customer service at Sparks:
"Good quality, good price' Goods exactly as described, at a good price, delivered promptly."
"Prompt and efficient would buy again from Sparks"
"All round good experience' Easy to navigate website, good stock of products, competitive pricing, quick delivery."
"I ordered Heritage brass sockets but advised they were out of stock. In a couple of days, there were dispatched and so the service and being kept informed was excellent. The sockets are cast brass with a nice weight, not like the cheap lightweight so-called brass. Worth every penny."
As it regards the products on our website, here is what our customers have to say:
"So much cheaper than elsewhere. Many electrical suppliers rip people off if they have no trade account. These genuine Wiska glands are an excellent buy."
Speaking of "7.5W SGU10 Non-Dimmable 4000K LED Lamp 650lm Aurora AU-GUF4011LED/40 Cool White", a customer said, "Good replacement for existing bulbs".
Speaking of "2 Gang 13A Switched Twin Socket Apollo Dual Finish Satin Chrome Raised Plate with Polished Chrome Stepped Edge White Switch and Trim", a customer noticed, "bought in the past, fits with the rest of the sockets throughout"
Speaking of "Kea 150 Round LED Light in Textured White IP65 3000K 8.1W LED Bulkhead for Wall/Ceiling, Astro 1391001", a customer said, "I bought one a couple of years ago for the wet room. I was impressed with the overall look and quality of the bulkhead LED. The light given from such a compact unit was perfect. It was an obvious choice now that I am renovating the bathroom."
Platinum Trusted Service Award - Striving to have Excellent Customer Service at Sparks
In addition to our excellent customer service, we at Sparks also offer a wide range of products and services to meet the needs of our customers.
From lighting to heating solutions and to security systems, we have everything you need to complete any rewiring, electrical, or lighting projects you may have.
We offer a variety of delivery options, including next-day delivery, to ensure that our customers receive their products as quickly as possible.
In conclusion, the Platinum Trusted Service Award from Feefo is an honour to us, recognizing the exceptional customer service provided by Sparks Electrical Wholesalers Ltd.
Our commitment to customer satisfaction is evident in the positive feedback we receive from our customers, and the award confirms that we are among the best in the industry.
If you are looking for high-quality electrical products, light fittings, heating and ventilation solutions, and fire and security items, with exceptional customer service, visit us at SparksDirect.co.uk and order confidently on our website.
