Sale Icon
Review Icon
Free Delivery Icon

Envirovent ECO-DMEV-S Continuous Running Ventilation Fan 100mm/4inch Decentralised Mechanical Extract Ventilation Unit

Model No. DMEVS by: EnviroVent
Availability: Usually 2 - 3 Days

£138.09

Ex. VAT
List price £299.20
You save £161.11!
Free Delivery
(over £100+VAT, applies to zones A&B only , £6 +VAT otherwise)
Click & Collect
Order online & collect in store

This is the Standard Trickle Ventilation Fan 100mm/4 inch, Envirovent ECO-DMEV-S Continuous Running Ventilation Unit. The ECO dMEV shall be a constant volume, continuous running, decentralised Mechanical Extract Ventilation unit, designed to comply with System 3 of the Building Regulations. The low energy fan shall be supplied in a 230V format with 5 adjustable trickle speed settings ranging between 4-13 l/s. The fan shall also come supplied with four interchangeable front panel trims. The ECO dMEV shall be suitable for wall, ceiling or panel mounting in WC’s, bathrooms and kitchens. This is the standard model.

Standard Trickle Ventilation Fan 100mm/4 inch - Features

  • Installation: A full installation guide shall be enclosed with all products; or sent separately in advance – if required.
  • Motor: The motor shall be a 230V Low Watt DC motor, which is assembled on silent elastic blocks , fitted with sealed for life ball bearings for enhanced working life and exceptionally quiet running down as low as 20 dB(A).
  • Fan: The ECO dMEV shall incorporate a centrifugal fan designed to run continuously on trickle and constant volume, with the facility to boost to maximum air volume via a switch, pullcord or humidity sensor.
  • Servicing / Maintenance: The motor compartment shall be easily removed to be cleaned or replaced. The fan shall only require periodical cleaning using a cloth lightly impregnated with a soft detergent.
  • Guarantee: The ECO dMEV shall be covered by a 5 year warranty (2 year renewable motor guarantee).
  • Compliance: The fan shall be SAP Appendix Q eligible. 
  • Building on the principles of the hugely successful and award-winning EnviroVent Filterless Extract Fan the ECO dMEV is ideal for all domestic applications, WCs, bathrooms, utility rooms and kitchens. It is a 100mm constant volume, continuously running extract fan, which can be fitted in wall, ceiling or panel installations. The Envirovent ECOtimer MODEL T comes with an adjustable run-on timer, set to between 1 and 30 minutes.
  • ECO friendly and Ultra Quiet: Fitted with a DC motor mounted on silent elastic blocks, the fan delivers incredibly silent running below 20 dB(A) with exceptional performance and stylish features. Fully complying with System 3 of the Building Regulations, Part F and SAP Appendix Q eligible, the ECO dMEV ensures a significant contribution to maximising the reward in SAP for ventilation.
  • Stylish Design: Designed with style in mind, the ECO dMEV adds a touch of elegance to the modern bathroom or kitchen without compromising on performance or quality. The fan is supplied with smart interchangeable front panel trims in four colours.
  • Lowest Life-cycle Costs: The ECO dMEV has been designed for ease of maintenance, achieving the lowest life-cycle costs. The motor compartment can be easily removed to be cleaned or replaced.
  • Easy Commissioning: The fan is easily commissioned at installation to be set at one of 5 trickle speed settings ranging from 4-13 l/s to exactly meet the airflow requirements for specific applications and ensure the lowest energy consumption down to 1.5 Watts.

ECO dMEV Fan with Continuous Running - Specs

  • Constant volume, continuously running extract ventilation with up to 5 adjustable trickle speed settings
  • Fitted with low watt DC motors for minimum energy consumption down to 1.5 Watts
  • Incredibly quiet running below 20 dB(A)
  • Bathroom fan: IPX4 rated, great for bathroom and toilet use
  • SAP Appendix Q eligible achieving a low Specific Fan Power of 0.28 W/l/s
  • 4 interchangeable front panel trims
  • Complies with Building Regulations, Part F, for System 3 - Continuous Mechanical Extract
  • One fan for all situations
  • Ease of installation and commissioning of speed settings
  • Stylish features
  • Highly versatile, can be installed into walls and ceilings
  • Ease of maintenance
  • Dimensions: 158 x 158mm face dimensions, 127mm total depth, 48mm above wall, 99mm duct diameter. 

ECO dMEV Fan with Continuous Running - Performance

Systems with rigid ductwork (installation only):

  • in the kitchen (ducted), fan speed setting 45m3/h, flow rate 14.3l/s, flow rate - wind condition 14.2l/s, specific fan power (W/l/s) 0.38, 1% reduction of the total flow rate.
  • in the wet room (ducted), fan speed setting 20m3/h, flow rate 8.5l/s, flow rate - wind condition 8.2l/s, specific fan power (W/l/s) 0.29, 4% reduction of the total flow rate.
  • through wall in the kitchen, fan speed setting 45m3/h, flow rate 14.9l/s, flow rate - wind condition 14.3l/s, specific fan power (W/l/s) 0.36, 4% reduction of the total flow rate.
  • through wall in the wet room, fan speed setting 20m3/h, flow rate 8.7l/s, flow rate - wind condition 8.2l/s, specific fan power (W/l/s) 0.28, 6% reduction of the total flow rate.

Systems with flexible or mixed ductwork (installation only):

  • in the kitchen (ducted), fan speed setting 45m3/h, flow rate 14.6l/s, flow rate - wind condition 14.4l/s, specific fan power (W/l/s) 0.38, 1% reduction of the total flow rate.
  • in the wet room (ducted), fan speed setting 20m3/h, flow rate 8.5l/s, flow rate - wind condition 8.2l/s, specific fan power (W/l/s) 0.29, 4% reduction of the total flow rate.
  • through wall in the kitchen, fan speed setting 45m3/h, flow rate 14.9l/s, flow rate - wind condition 14.3l/s, specific fan power (W/l/s) 0.36, 4% reduction of the total flow rate.
  • through wall in the wet room, fan speed setting 20m3/h, flow rate 8.7l/s, flow rate - wind condition 8.2l/s, specific fan power (W/l/s) 0.28, 6% reduction of the total flow rate.
Technical Features
Airflow 97 m3/hr, 27 l/sec
Colour white
Construction ABS thermoplastic
Ducting 100mm
IP Rating IPX4
Max. Operating Temperature 40 deg C
Power 1.5W
Sound Output 20 dB(A)
Specific Fan Power 0.28 - 0.38
Voltage 240V

Note: Some images and pictures are for reference only. The item may differ from the image/picture due to manufacturer's change. Should you require the exact item in the picture, please call or email us to enquire.

Need more detailed specs?

Ask a question

Note: HTML is not translated!

How to Create the Healthiest Indoor Space (Including Lighting and Ventilation)

In recent years, there has been a growing awareness of the importance of living in a clean, safe environment. The air we breathe in our homes and workplaces can drastically affect our health and wellbeing.Pollutants such as dust, pollen and viruses can sneak into our homes at any given minute and cause a host of illnesses. If you’re reading this article, you may be wondering how to create a healthy living space for your loved ones. Below, we’ll look into how you can create a healthy living space in your home generally, and also through using the right lighting and ventilation systems.How to create a healthy living space So, generally speaking, how do you go about building a healthy indoor space? Here are the steps you need to consider:1. Personalise your living spaceWe spend most of our lives inside. So it’s absolutely essential to select an indoor space that reflects who you are. Whether you’re working from home, lounging around or having guests over, it’s those personal touches that really makes home a home.You can personalise your home by placing pictures and furnishings you love around the home, particular fabrics you like and ornaments you’ve collected throughout your travels.2. Purchase houseplantsWhy leave the great outdoors … outdoors? You can bring the outdoors into your home! Invest in a variety of quality houseplants to make your home feel a little more natural. Houseplants come in all different shapes and sizes, so there’s truly no limit here.Having plants around the home can also purify the air around you, so everyday you can breathe a little better, knowing that less toxins are circling in the air you breathe.3. Take advantage of lightingEvery home needs a good lighting source, whether that’s through natural light or artificial light. Lighting has been known to alter mood, and can transform negative vibes into positive ones. Having a home full of bright light can help lift your spirits and keep you feeling amazing.Below, we’ll look into how you can use lighting to create a healthy living space in more detail, so stay tuned.4. Invest in a ventilation systemSelecting the right ventilation system that’s appropriate for the size and layout of your home is a critical first step. It is important to ensure that the system you choose has sufficient airflow to effectively remove stale air and pollutants from your home.The ECO dMEV (Decentralised Mechanical Extract Ventilation) system, for example, is a ventilation system that uses fans to extract stale air and moisture from a particular room and replace it with fresh air. These systems are designed to be decentralised, meaning that they are installed in individual rooms rather than being centrally located. Traditional ventilation systems rely on natural airflow to circulate air throughout the building. This can be difficult to control, particularly in larger buildings with multiple rooms. ECO dMEV, however, offers more control over airflows, as each room has its own fan that can be adjusted to suit its specific requirements. This means that air can be directed to where it is needed most, ensuring that all areas of the building receive adequate ventilation.How ventilation systems can help you create a healthier living spaceVentilation systems offer several benefits, including improved air quality, increased energy efficiency, and better control over indoor airflows. We’ll outline some of these benefits in more detail below.Buy Envirovent Silent Fans1. Improved air qualityPoor indoor air quality can lead to a range of health problems, including allergies, respiratory issues, headaches, and fatigue.Ventilation systems can help improve air quality by extracting pollutants and moisture from the air, reducing the risk of health problems. They are designed to run continuously, ensuring a constant supply of fresh air throughout the home.2. Remove condensationCondensation is what happens when the air reaches a certain level that it no longer can hold in moisture. That’s why we see our windows and mirrors ‘condensing’.The problem with this is that it is responsible for creating mould throughout the home, which can lead to nasty smells and even health issues. A robust ventilation system can help you eliminate that condensation, converting a stagnant atmosphere into a fresh and healthy one.3. Alleviate hay fever symptomsHay fever, also known as allergic rhinitis, is caused by an allergic reaction to airborne allergens such as pollen, dust, and mold spores. These allergens can accumulate in indoor spaces and trigger hay fever symptoms.Ventilation systems can help reduce the concentration of allergens in indoor air by increasing the circulation of fresh air, in particular by exchanging indoor air with outdoor air. This can dilute the concentration of indoor allergens and is particularly important during peak allergy seasons when pollen counts are high.How to use lighting to create a healthy living spaceIn 2021, a systematic review was conducted on papers discussing the impact of lighting in the home on the health of the inhabitants. It was clear that poor lighting can negatively affect people's health and that lighting in general is a key aspect of housing quality.Home lighting affects both the aesthetics and functionality of a home, and can have a significant impact on mood, productivity, and overall well-being. Adequate lighting helps people regulate their normal day-to-day activities and is important for keeping the home safe.Buy Dunbar Wall LightBelow, we’ll outline how you can use lighting to create a healthier living space in your home.1. Consider natural lightNatural light is an excellent source of illumination that can improve mood and well-being. Consider installing large windows or skylights in areas that can receive natural light to help reduce the need for artificial lighting during the day. Just make sure to have UV-protective films installed to prevent sun damage.2. Use energy-efficient lightingEnergy-efficient light bulbs and fixtures will help you reduce energy consumption and lower energy bills. LED bulbs are a good option for home lighting as they are long-lasting and consume much less energy than traditional incandescent bulbs.3. Install lighting controlsLighting controls, such as dimmers and timers, can help regulate the amount of light in a room and reduce energy waste. They can also help create a more relaxing and comfortable atmosphere.4. Layer lightsLayered lighting can create a more comfortable environment that's suited to your specific needs. Experiment with a combination of ambient lighting, task lighting, and accent lighting to find what your body needs for the day.Looking for more ways to create a healthy living space at home?Now that you know how to create a healthy living space, you can be confident that you know what to look for in choosing your lighting fixtures, bulbs, and home ventilation systems.By taking into account the size of your home, your needs for different rooms, and the types of lighting you require, it is highly possible to create a healthy indoor space that allows you to thrive while promoting your well-being.Here at Sparks Direct, we are committed to contributing towards healthier living spaces with the ECO dMEV, offering continuous ruling ventilation for the home, as well as a vast selection of energy-efficient LED lighting and Dimming systems.

ECO cMEV: Continuous Ventilation for Your Home

As more and more people opt to work from the comfort of their own homes, millions are now faced with the challenge of transforming their houses into versatile spaces that are comfortable enough to relax in, yet still lively enough to get some work done.One brilliant way to keep your home fresh is to keep out damp and stale air. Poor ventilation leads to old, moist air lingering as condensation on your walls and furniture. This, in turn, causes dampness and mould - not exactly the most appealing of house features.Fortunately, you can now keep dampness at bay with a reliable ventilation system. Continuous ventilation systems are ideal for home use since they allow you to keep your entire area well-ventilated without any hassle.What is ECO dMEV? ECO dMEV is a type of ventilation system used in residential buildings. The ECO dMEV ventilation system is typically installed in individual rooms, such as bathrooms, and is connected to ductwork that runs to an external vent. The units are designed to be easy to install, use, and maintain, and are often used as a more energy-efficient and cost-effective alternative to traditional mechanical ventilation systems in residential buildings.The ecological operation of the ECO dMEV units is achieved by reducing energy consumption and noise levels, as well as providing a higher level of indoor air quality.What does ECO dMEV stand for? The term "ECO dMEV" means "Decentralised Mechanical Extract Ventilation with Ecological operation". It is a low-energy and low-noise ventilation system that is designed to extract moisture, pollutants, and stale air from kitchens, bathrooms, and other wet rooms in a home or office. ECO dMEV units operate continuously and use low-energy, DC (direct current) motors to extract air at a constant rate, which helps to maintain good indoor air quality and prevent the buildup of harmful substances, such as mould and mildew.Mechanical extract ventilation (MEV) is designed to supply air continuously at a low rate. It works by extracting air at multiple points to simultaneously draw moisture out from rooms, particularly wet areas such as bathrooms and kitchens. MEVs are more efficient compared to installing separate fans in each room.Buy Envirovent dMEV VentilationHow does the ECO dMEV ventilation system work? ECO dMEV is a decentralised mechanical extract ventilation system designed to remove moist and polluted air from individual rooms, such as bathrooms and kitchens, in residential buildings.Installation and connectionThe ECO dMEV unit is installed in the room that needs ventilation, typically in the ceiling or wall, and is connected to a duct that leads to an external vent. Each contains a DC (direct current) motor, which powers a centrifugal fan that extracts air from the room.Extraction of airOnce the unit has been properly installed, it continuously extracts air at a low and constant rate, which helps to maintain good indoor air quality and prevent the buildup of moisture and pollutants that can lead to health problems and possibly destroy your furniture.VentilationECO dMEV continuous ruling ventilation for the home has a humidity sensor and a timer that can be programmed to increase or decrease the ventilation rate based on the level of humidity in the room or the time of day.It is designed to be energy-efficient and cost-effective, using only a small amount of electricity to operate, and operating quietly and unobtrusively. Perfect for those peaceful afternoons at home.What are some advantages of the ECO dMEV continuous ventilation for the home?Continuous ventilation systems, such as ECO dMEV, have several advantages over intermittent ventilation systems as follows.1. Improved indoor air quality.Continuous ventilation systems are designed to maintain a steady flow of fresh air. This helps you keep your home free from any moisture, pollutants, and other contaminants that can lead to poor indoor air quality.A decentralised ventilation unit also eliminates the need to fit every room with a different fan or vent. No more worrying about stale air anywhere in the house!2. Prevention of mould and mildew.The ECO dMEV ventilation system helps to control humidity levels, which can prevent the growth of mould and mildew in the home.Apart from reducing the risk of respiratory problems and other health issues, this will also protect your furniture, clothes, and electronics from becoming overpowered by unsightly mould. Of course, it will also keep your home smelling fresh and welcoming.3. Energy efficiency.These high-quality, high-tech units are designed to be energy-efficient, using low-energy DC motors and operating at a low and constant rate. This can help to reduce energy consumption and save money on energy bills.4. Noise reduction.Hate the constant droning of a regular fan? Continuous ventilation systems operate quietly and unobtrusively. The ECO dMEV does wonders to help reduce noise levels in the home.5. Easy maintenance.Apart from being energy-efficient, these units were also made with your convenience in mind. They were intelligently designed to be easy to install and maintain. The units are typically self-contained and require little maintenance, which can help to save time and money in the long run.What are some examples of continuous ventilation systems?One prime example of a reliable continuous ventilation system for the home is the Envirovent ECO-DMEV-S. This system yields a constant airflow with 5 adjustable trickle speed settings. Each eco-friendly, low-wattage unit is quiet, durable, and suitable for every room in your house. Plus, its minimal, elegant design goes with anything on your wall or ceiling.The Envirovent ECO-DMEV-T 100mm is another exceptional unit. It is a continuous-running ventilation fan but comes with a timer for more personalisation and control. It comes with most of the advantages of the ECO-DMEV-S, including the incredibly quiet operation volume and the ease of maintenance.The ECO dMEV filterless trickle fans were designed to require very low maintenance and to incur minimal life-cycle costs. You may simply remove the cover and wipe the motor clean. These fans are also sensorless, responding only to intelligent microprocessor controls that are linked to the centrifugal fan.Purchase Envirovent Eco dMEV FansLooking for the right ventilation system?Continuous ventilation systems offer several advantages over intermittent ventilation systems, providing a simple and effective way to improve indoor air quality and maintain a healthy living environment.If you’re looking for a high-quality ventilation system to make sure your home stays fresh, ventilated and energy efficient, then an ECO dMEV ventilation system from Sparks Direct is an excellent choice. With a sleek design, low life-cycle cost and impressive sensor-less technology, you'll love how this system completely transforms your environment.

How Ventilation can help Tackle Allergies, Asthma, Hay Fever, and Pet Dander

Asthma is a long-term condition that affects your airways, which transport air in and out of your lungs. Sufferers of asthma have sensitive airways that are inflamed and ready to react when they come into contact with certain airborne particles. When asthma is triggered there will be a varying degree of symptoms. These include the tightening of the airways, so they become more narrow. The lining of these airways will become inflamed and start to swell. This will cause mucus or phlegm build up, further narrowing the airways. This is a very serious ailment that can be fatal, in cases of serious asthma attacks. Three people die every day due to this condition. More people die each year due to asthma than cervical and testicular cancer combined. There is no cure for asthma as of yet - only preventative measures, such as asthma inhalers and medicines. A hugely important role in preventing asthma attacks is identifying what causes them and eliminating these threats. This is partly achieved with quality ventilation that keeps an environment of clean air around sufferers of asthma. There are other serious allergies that are aggravated by poor quality air such as hay fever, eczema and pet dander. In this article, Sparks will examine how ventilation manufacturers have sought to help with the devastating problems caused by asthma and other allergies.What triggers asthma attacks? Practically any airborne particles that irritate the airways can trigger asthma. These can differ from person to person. Certain asthma sufferers will be more susceptible to triggers than others. There are many common causes of asthma triggers around the house. These include: House dust mites. Tobacco smoke. Animal fur. Mould and fungi. Pollen. Humid, dry air. Stress. There are preventative measures needed to stop these triggers, which include medicines, lifestyle advice, and avoiding the triggers altogether. When looking at the list of main factors that cause asthma attacks, it is clear good ventilation is probably the best preventative measure. How ventilation can help prevent asthma and eczema: tackling dust mites Dust mites are the primary trigger for asthma sufferers. Researchers estimate they may cause up to 80% off all asthma attacks, as well as countless cases of eczema. Eczema is a condition that causes your skin to become itchy, red, dry and cracked. It is a chronic condition for most people who have it. As you may be able to infer from their name, dust mites thrive in dusty, unclean environments. Their main breeding ground is in unwashed bedding and unclean carpets. Their only source of water is from the air so they can only live in areas where humidity is relatively high. The higher the levels of humidity, the easier it is for them to breed. The fastest and most efficient way to reduce the population of dust mites in your home is by providing great ventilation. Envirovent sells a range of ventilation systems for all areas of your home. They are best situated to combat dust mites anywhere where there is bedding, curtains and carpets. Their ventilation systems provide constant fresh air to decrease humidity levels within the home. Controlling dust mite population will help asthma and dust mite sufferers alike breathe far easier. There are other simple methods for getting rid of dust mites: Wash your bed linen every week at 60 degrees. Use specially designed 'allergy' covers for your pillows, duvet, and mattresses. Clean and vacuum your home on a regular basis. Allow fresh air in through the windows Consider installing a whole-house ventilation system to supply a continuous source of fresh, filtered clean air. By keeping your home well ventilated you are driving humidity levels down. This decreases the dust mite population of your house: a strong step in tackling asthma and eczema triggers.Envirovent Fans at Sparks How ventilation can help tackle hay fever Hay fever is a widespread allergy which affects approximately 1 in 5 people in the UK and is caused by an allergic reaction to pollen in the air. Hay fever is normally associated with grass or hay pollen, the most common being grass pollen. Grass pollen tends to affect people each year from late spring to early summer. Of course, grass pollen is not the sole cause of hay fever by any means. Tree pollen usually triggers reactions in sufferers from early spring to late spring. Meanwhile, nettles and docks (weed pollen) pollinate from early spring until early autumn. This means summer is not an exclusive season where hay fever symptoms may hit. Due to its seasonal nature. hay fever is also known as seasonal allergic rhinitis. It is made more manageable than asthma as its triggers can be predicted by the time of year. The main symptoms of hay fever are: An itchy nose. Watering eyes. An itchy throat. A blocked nose. Unusual amounts of sneezing. Headaches. An aching face. The symptoms will vary from person to person, and some sufferers may have it ‘easier’ than others, for instance, if they only get watering eyes and a slightly blocked nose. However, for others, the symptoms may be so severe that they will affect their sleep patterns and interfere with their education or work. The main demographic affected by hay fever are children and teenagers. Thankfully, much of the time the condition improves or simply goes away. Unfortunately, if you have one allergy you are more likely to suffer from others. If you have asthma or eczema, there is an increased chance you will develop hay fever (and vice versa). A reliable factor in combating hay fever is the same for asthma and eczema: quality ventilation. Check out Envirovent’s Silent: a range of quiet, eco-friendly extract fans that can placed virtually anywhere indoors.Buy Ventilation Fans at Sparks How ventilation can help tackle pet dander Over half the UK’s households have a pet. Unfortunately, allergies to our furry friends are very common, as there are 4.8 million estimated sufferers in the UK. ‘Pet dander’ describes the dead skin cells that animals naturally shed from their bodies. The flakes of skin are triggers which can cause an allergic reaction in some people. Those who are allergic to pet dander often suffer from the following symptoms: Itchy eyes. Constant sneezing. Nasal congestion. Wheezing. Pet allergens are tough to deal with due to their shape and size. They can easily embed themselves in bedding, fabrics, and furniture. The following precautions may help with pet dander: Replace carpets with laminated or hardwood floors. Switch curtains for blinds. Make areas such as your bedroom ‘pet-free zones’. Always wash your hands after interacting with your pet. Regularly clean the rooms where your pet sleeps. Keep your home well-ventilated and do not allow dust to accumulate.Airflow Fans at Sparks How to prevent ‘Toxic Home Syndrome’ impacting your health Professional Electrician published an article on all these pollutants, which can combine to cause ‘Toxic Home Syndrome’. They advised on Mechanical ventilation with heat recovery (MVHR) as a ‘whole home’ solution. They also recommended de-centralised mechanical extract fans (dMEV) as a: quiet and unobtrusive ventilation option (that)… extracts moist air that causes condensation and mould, and replaces it with clean, fresh air that is circulated internally. Both MVHR and dMEV solutions are available through Sparks, including Envirovent’s many efficient ventilation products.

Why Envirovent ECO dMEV Trickle Fans with Continuous Running are the Best

>Having a bathroom fan for extracting the steam, smell, or vapors when using the shower, toilet, or bath is one thing, and having a constant volume, continuously running extract fan is another. It is good to install the right eco fan which offers you the lowest power consumption at the lowest noise output and with the lowest life-cycle costs. This is why we would recommend the Envirovent ECO dMEV extractor fans. They put out a video (see at the bottom of the article - and this link on their site) where their general manager outlines the 10 good reasons to install the ECO dMEV extract fan, and we agree with them completely. Here are the, Reasons for which the Envirovent ECO dMEV Trickle Fan is the Best Fan on the Market

Shipping

Sparks Direct delivers via courier to the UK only; the standard delivery charge is £6 + VAT for all orders under £100 + VAT. If your order is over £120, you get free delivery (unless there's a special delivery charge for the items you wish to order or you're in shipping zone C or D). Full details for shipping charges can be found via Terms and Conditions.

If the items you order are in stock and the order is placed before 1.00pm, delivery can be made within 1-2 working days. If the items are not in stock, we will inform you via email how long it will take or ask for your confirmation if there's a long lead time.

Returns

We offer 30-day returns for unwanted items - please email us to request a returns number which will need to be quoted when the items are returned. For faulty items or items damaged in transit, please advise via email, and an appropriate returns number will be provided. Full details concerning returns and refunds can be found via our Terms and Conditions.